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Refund Policy

Donation refund policy

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Refund Policy

Last updated: January 1, 2026

General Policy

All donations to True Light International India Trust are voluntary and are generally non-refundable once processed.

Technical Errors

If a payment was charged twice or an incorrect amount was deducted due to a technical error, we will issue a full refund within 7 business days.

How to Request

Email connect@truelightinternationalindia.org with your transaction ID and reason for refund request within 30 days of donation.

Processing Time

Approved refunds are processed within 7–10 business days and credited to the original payment method.

Monthly Donations

Monthly recurring donations can be cancelled anytime. Contact us at connect@truelightinternationalindia.org or cancel from your donor dashboard.

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